EIS Care is a IT managed services plan offered by EIS Data Systems, Incorporated that specializes in customizable IT infrastructure solutions that range from a helping hand in updating programs and keeping antivirus current, all the way to full outsource programs in which EIS serves the entire function of your IT department. Whether you are operating a small business, educational institution, government agency, or enterprise business, the world of information technology is growing faster than most budgets, which is why so many people are turning to proactive IT service providers for their information technology needs. By taking a proactive approach and providing consistent management, we prevent problems from becoming severe, limiting your downtime and minimizing the time you spend working on your IT devices. This not only saves you time, but also cuts your overall costs!

The internet never rests, and neither should your IT department. EIS Care offers solutions for your networks, servers, desktops, and administrative programs (such as Novell GroupWise). We provide, fast, secure, and reliable IT services, as well as 24/7 system monitoring. We guarantee that your network will be up more than ninety-nine percent of the time. Best of all, when you receive services from EIS Care, you are saving money by spending money only for the services you need instead of incurring high capital expenses.

The best organizations are made great because they know how to manage their resources. Our expert team of technicians, engineers, and designers are here to help you maintain your technology, so that you can do what you do best.

Why Use EIS Care?

In today’s marketplace the single largest business expense is due to downtime for technical issues. This hidden cost can add up fast, and be eating away at your budget. EIS Care provides the benefits of a full time IT staff for a fraction of the cost.

We monitor the performance and security of your networks and servers through a remote connection, and are able to catch most errors before a problem arises. We also help to train your staff, reducing staff errors that may lead to downtime.

If a problem does occur, we have multiple certified technicians, engineers, and designers on staff to help you navigate these problems. Most problems can be dealt with remotely. We can remotely take over your PC and troubleshoot, eliminating tedious and hard-to-follow phone conversations. We even offer on-site services when necessary.

The biggest reason to use EIS Care is that by paying for only the IT services you need, you are getting a better value for your money, thus you are saving money on your budget!

24/7 Monitoring Service

You heard it right! Our 24/7 automated monitoring service is always keeping track of your IT systems, to catch problems before they result in downtime. We offer monitoring with and without reports daily, weekly, and monthly.

Server and Network Management

For small and medium sized organizations, keeping the server up and network connections open can be critical to doing business. We couple remote support with on-site service and training to keep your IT systems running smoothly.

GroupWise Expert Services

Our multiple Novell Certified engineers know how to keep your GroupWise email systems running their best. We can manage the administration of GroupWise email on your campus or within your organization to ensure effective and reliable e-communication systems. We have been providing GroupWise support to higher education institutions for over fifteen years.

We know what it takes to service Novell GroupWise Systems, which allows us to bring a broader range of service to our customers.

EIS Care Lowers Maintenance Costs

Log File Maintenance

By determining the proper maintenance schedule for your servers, we reduce needed storage space and maximize server performance.

Capacity Planning

We monitor drive space to ensure that your systems are running as effectively as possible. We alert you when your drives have become too full, or if they have developed errors. This keeps your IT services running at their best and eliminates potential downtime.

Novell Groupwise and MS Exchange Monitoring

We monitor groupwise and exchange for responsiveness because we know that keeping your mail running is vital to your business.

Backup Administration Service

Monitoring services ensure that your organization does not lose valuable data due to hardware loss, power surges, theft, or other potential disasters. We know that your information is one of your organizations biggest assets, and we help you to secure and protect that information by monitoring confirmed backup schedules and updates.

Anti-Virus and Anti-Spam/Spyware Software Updates

Prevention is the best method. We take all the guesswork out of anti-virus/spyware updating. We monitor your systems to ensure regular updates are occurring and the latest security patches are installed, preventing attacks and infections that are potentially destructive to your IT systems. We monitor all aspects, anti-virus software, VPN, and Firewall, so you can feel confident that you have the most up-to-date technology protecting you.

User and Accounts Administration

Management of your software systems allows us it easily update information, create users, and administer your IT systems, without the guesswork or expensive training costs. Its as simple as a phone call.

Security Administration

EIS has been securing higher education institutions, small and enterprise businesses, and government agencies against both internal and external IT threats for over 18 years. We have experience on both large and small networks, multiple server networks, campuses, and many other challenging venues. You can rest assured that you are receiving the most expert protection for your IT systems.